James Bell and Dr. Crystal Miller,
AESP Keynote Speaker and Head of Policy &
Government Relations at Tribal Clean Energy
At the AESP Flex Connect Conference in Salt Lake City this week, James Bell, President and CEO of Viking Cold Solutions, joined a panel of experts to discuss “Optimizing Refrigeration and Storage for Grid Resilience.” The panel brought together leaders in energy efficiency, demand flexibility, and distributed energy resources to share strategies, lessons learned, and real-world insights that can help both the grid and energy customers.
Panelists explored the opportunities and challenges of implementing demand flexibility in sectors such as cold storage and refrigeration – industries with high, continuous energy needs. Discussion topics included identifying the most impactful, immediately achievable improvements; overcoming customer and industry barriers to adoption; and understanding the role of utility pricing and policy in driving change. Each speaker shared perspectives on customer engagement, technology adoption, and what it will take to make demand flexibility more attractive to industrial markets.
James’ contribution focused on how Thermal Energy Storage (TES) paired with AI optimization can significantly reduce energy use and peak demand while improving operational reliability. He outlined real-world results showing 20%–35% lower energy consumption, up to 95% reductions in peak demand, and electrical cost savings of up to 50%. He also emphasized how AI’s predictive control and anomaly detection can help facilities act as virtual power plants (VPPs), supporting grid flexibility and renewable integration.
Jennifer Szaro, AESP President & CEO
The conversation continued with a robust 30-minute Q&A session with a large and highly engaged audience. Most questions centered on the demand flexibility of refrigeration loads, advanced controls, and the role of thermal energy storage in supporting grid resilience. Attendees were also eager to learn how AI can further enhance the management of refrigeration demand, offering predictive insights and enabling more effective participation in grid programs.
The panel ended with a forward-looking discussion on the future of AI-driven demand flexibility, the potential for applications beyond refrigeration, and the importance of collaboration between technology providers, utilities, and program designers. The consensus: intelligent, flexible solutions are needed for meeting rising energy needs while building a more resilient and sustainable grid.
The informative and impactful three-day 2025 AESP Flex Connect conference closed out on the main stage in Salt Lake City with a keynote address by Dr. Crystal Miller. Dr Miller is the Head of Policy and Government Relations for the Alliance for Tribal Clean Energy, and shared important insights into ways to advance clean energy and energy access for Indian Tribes. Her speech and the Q&A that followed was another great example of how AESP brings people together to solve energy problems through collaboration and business cooperation –
a fitting highlight for Demand Flexibility Day 2025!
